Shangri La is a fast-rising sportsbook and casino looking to claim a hold in the Canadian online gaming market. Launched back in 2016, the operator already boasts of a wide variety of offers including betting markets, sports events, and bonuses that would easily rival more established competitors. This review covers everything you need to know about this bookmaker from my perspective. In this review, I will discuss all the features that the site has to offer and how I feel about them after putting them to the test. In this review, you will also learn how to create an account and place wagers. Also, I’ll take a look at the sports and casino games section. Ready to learn more? Let’s get to it.
Shangri La Review
- Bonus & Offers4.7
- Payout Speed4.8
- Sports Variety4.6
- Software & Games4.7
- Customer Support4.7
ShangriLa Top Features
- Live betting
- Tons of bet markets
- Juicy bonuses and promotions
- Numerous sports events supported
- Over 500 Casino games.
- User-friendly layout
- Intuitive mobile platform
- In-Play betting and bet builders create more excitement
- Top-notch customer support
- Few withdrawal methods
- No iPhone App
- Android App can't be found on Google Play Store.
Shangri La Sportbook Review
InterStorm (Malta) Ltd
Mobile app, Bet Building, Live Betting, Cash Out, Live Streaming.
|License & regulation:|
InterStorm (Malta) Ltd is licensed by the Malta Gaming Authority and regulated by the Malta Gaming Authority (RGL number C 72665).
Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ Xbiex XBX 1011, Malta.
Trustly, VISA Debit, MasterCard Debit, VISA Credit, MasterCard Credit, Neteller, Skrill
Neteller, ecoPayz, Skrill, Jeton, WebMoney, Trustly, Bank Transfer.
Available for Android
Microgaming, NetEnt, Playtech, Relax Gaming
|Casino game types:|
Slots, Poker, Blackjack, Baccarat, Roulette.
|Owner: Shangri La casinos family|
Shangri La Strengths and Weaknesses
Though Shangri La comes packed with lots of features and bonus offers, it is far from perfect. There are areas where it shines and stands out as well as features that fail to meet the industry standards. Here are some of the strengths and weaknesses of Shangri La.
✔️ Shangri La Strengths
- Easy to Register: The registration process is quite easy even though it has multiple pages. All you have to do is fill in your information and verify your identity. The whole process is simple without any complications whatsoever.
- Instant Deposits: Making a deposit is usually easy with most bookmakers and it is a good thing that Shangri La does the same. There are no delays and the deposit process is completely straightforward. On all banking methods supported by the platform, deposits are approved instantly.
- Wide Variety of Sports Events: On the Shangri La website, you’d never run out of sports events to wager on. There are up to 30+ sports events and many more leagues as well as a wide selection of betting markets giving you more than you would ever need. Personally, I think you would find more games on this site compared to other platforms.
❌ Shangri La Weaknesses
- No Calling Contact Support: I would like my problems to be solved as soon as possible and I’m sure you feel the same way too. The best way to get such service from a bookmaker is via a calling service where the customer service representative can walk you through the steps. Shangri La leaves out a calling service though it offers 24/7 live chat and email support.
- No iPhone App: It doesn’t come as a surprise that Shangri La leaves out an iPhone app and instead offers an intuitive Android App. This is because it restricts players from the USA and the UK where the iPhone is the more popular device. There might be other reasons for this but I think Shangri La is more focused on serving markets where the majority of users make use of Android devices.
- Slow Payouts: When it comes to payouts, Shangri La fails to meet my standards. Though deposits happen in a twinkle of an eye, you would have to be extremely patient to get your withdrawals processed. E-wallets are considered the fastest way to receive money, however, it would take a full working day to receive a payout from Shangri La using any of their e-wallet options. With credit/debit cards and bank transfers, it can take from 4 to 5 working days for the funds to enter your account.
Based on all the points listed above, you’ll agree with me that Shangri La does have its strengths and weaknesses. If you use an android device and care less about fast payouts, Shangri La is no doubt a perfect fit for you.
Shangri La review by Stephen Abiola
Shangri La Live is a pretty decent bookmaker that offers a whole lot of features. Though ShangriLa is still fresh in the market, it has a wide variety of sports and casino offerings available to bettors.
There is just about every sport on the market with popular leagues from football, soccer, hockey, and basketball making an appearance.
The betting markets are also quite extensive with my favourites in soccer being well represented. Add that to the In-Play betting option and there is no way to go wrong with this platform.
Shangri La Welcome Package and other bonuses are quite juicy at first glance. When you go deeper and get a view of the terms and conditions, you might want to back off if you’re a casual bettor. However, I do consider the bonuses for existing customers more welcoming as the wagering requirements are lessened.
Banking methods with Shangri La are easy, fast, and secure. There are no issues with deposit speeds but I wasn’t too happy having to wait for up to 5 working days to receive my funds when I made a withdrawal request. Also, there aren’t many banking options to choose from.
Signing up is a hassle-free process and would take just about 2 or 3 minutes. You do have to verify your identity and age which was okay for me.
Shangri La customer support – The 24/7 live chat and email support are quite reliable though I would have to complain that having a call support service is the right way to get things done in this era. Unfortunately, this bookmaker doesn’t have one.
Shangri La App – Android users are given special treatment on this website as they get a mobile app. Does Shangri La have something against iOS devices? Well, who knows? Still, iPhone users can access the platform via the mobile site.
Shangri La is an impressive sports betting platform that comes packed with diverse features. Canadians can expect a generous welcome bonus as well as a nice selection of live betting, in-play, and regular betting markets.
Players might experience a few hiccups during withdrawals due to the lack of many options but there aren’t real worries as the available picks will pull through. Taking all its features into account, I consider Shangri La to be a safe and reliable operator.
Would you like to read more reviews? Click here for more Canadian Sportsbooks reviews
Shangri La Score
Bonuses & Offers: ⭐⭐⭐⭐
As far as bonuses go, Shangri La offers more than enough bonus packages for both new and existing players on the platform
Betting Variety: ⭐⭐⭐⭐⭐
Shangri La features a wide variety of betting options which I found satisfying.
Banking Options: ⭐⭐⭐
Compared to other bookmakers in Canada, Shangri La only supports a few banking options.
Mobile experience: ⭐⭐⭐⭐
I found the mobile experience quite enjoyable.
Payout Speed: ⭐⭐⭐
Payouts took a bit longer than I expected. Shangri La needs to do better in terms of payment speed.
In terms of security, I had no problems whatsoever.
Software & Games: ⭐⭐⭐⭐⭐
Shangri La comes loaded with more than enough games and sporting events. I have no complaints at all.
Betting Experience: ⭐⭐⭐⭐
After spending hours on the platform, the whole betting experience was enjoyable without any letdowns.
Customer Support: ⭐⭐⭐⭐
Though Shangri La offers 24/7 live chat and email support, I would have loved the addition of a call option. That way, I can ask questions in detail and have issues resolved quickly.
Shangri La Welcome Package 🎁
Welcome Packages are an incentive offered by operators and feature mouth-watering offers that will attract new customers. The welcome package can range from free bets, cash backs, to free spins and many more.
Shangri La Live offers matched deposits and free spins as both of its casino and sportsbook. The bonus prizes are definitely eye-catching and the terms and conditions attached are not as stringent as those of other bookmakers.
Shangri La Live Welcome Bonus
100% Matched Deposit up to C$500 on each of your first three deposits.
1st Deposit – 100% up to C$500
2nd Deposit – 100% up to C$500
3rd Deposit – 100% up to C$500
How to Claim Shangri La Welcome Bonus
- Register or Sign up for your Shangri La account
- Deposit a minimum of $15 and your deposit will be matched 100% up to $500 on each of your first three deposits.
Shangri La Welcome Bonus Terms and Conditions
Though Shangri La Welcome bonus sounds like a wish come true for bettors, it is not as flawless as it seems. ShangriLa welcome package comes with some terms and conditions that we will discuss below:
- Minimum deposit of $15 will be matched up to $500
- The wagering requirement is x30 on the sum of deposit and bonus money.
- Bonus money is valid for 7 days and the max bonus win amount is C$8,000
Overall, nothing seems fishy and I must say this is not the toughest T&Cs that I’ve seen, other bookmarkers are usually stricter on users.
Shangri La Sports Bonuses and Promotions 🎁
Weekly Sports Bonus
Shangri La offers a 10% weekly sports bonus for all existing players on the platform. Make a minimum deposit of C$20 during the week to qualify for a 10% reload bonus of up to C$500. The minimum stake is pegged at C$0.5 and the maximum bonus win is set at C$75,000. This bonus is valid for 7 days.
Shangri La Casino Bonuses
You will find even better offers in the casino bonus section, where there are a wide variety of different kinds of casino promotions up for the taking.
Here, you will come across cash backs, special offers on specific casino games, and weekly bonuses.
Weekly Casino Bonus
You could be lucky to claim a weekly casino bonus of up to C$300 when you make a minimum deposit of C$20. This bonus offer can only be claimed once every week and will remain valid for 3 days. There is a 5x wagering requirement on the bonus amount that must be met before any winnings made using the bonus money can be withdrawn.
Shangri La Best Sports Features
Now that we’re through with the breakdown of the sports and casino bonuses, let’s dive into the sports features that sports bettors should look forward to on the website.
A sports feature is a characteristic of a sportsbook that makes it stand out. ShangriLa offers quite a few exciting features that make the gameplay more intriguing and exciting which we would look at below.
Shangri La Live Betting 🌐
Live betting is a feature only common with advanced bookmakers and Shangri La falls under one of them. Live betting games are available 24 hours a day and you get to cash in on your favourite sports including soccer and tennis. Live streaming is available on about 75% of all televised games so you can watch the game happen and decide how your bets should go from the same screen. To make live bets, simply navigate to the menu bar and click the In-Play tab. This will display all the ongoing sporting events and you can bet on your favourite games from there.
Shangri La Cash Out 💸
The Cash Out feature is another trait limited to only a few bookies and it is a big plus for Shangri La. The feature is limited to selected sports and markets. The Cash Out feature allows players to gain from a bet they’re losing confidence in or one that seems it would end up as a loss. With this feature, you can close a bet before the game comes to an end to make a profit or reduce your losses. Most users will be able to cash out bets from match results in soccer and tennis as well as handicap and totals for these games. Parlay bets can be cashed out but only after completed legs.
Shangri La Live Streaming 📡
ShangriLa live streaming is available on sports like football, tennis, table tennis, and FIFA games. Live streaming is also available on Esports with events from leagues such as Call of Duty, Volarant, and Counter Stroke, being the most popular.
Shangri La Sports Coverage
Shangri La covers all the popular sports as well as leagues that fans would want to bet on. You will find a satisfying number of leagues to bet on in sports like soccer, hockey, basketball, and just about any major sports in Canada.
But it’s not just major sports that you would find on the website. Shangri La goes even further to spice up its offers with Esports, Horse Racing, and Motor Racing.
Below is a rundown of the most popular sports on the platform
- American Football
Shangri La Hockey 🏒
No betting site for Canadians would be complete without including the game of Ice Hockey. This popular sport will draw most Canadians to the site and Shangri La doesn’t fail to take advantage of this. On the website, Canadians can bet on Ice Hockey leagues like the NHL as well as international hockey events like the IIHF and the Olympics. There are also tons of betting markets to choose from.
Shangri La Basketball 🏀
Basketball is a well-recognized sport all over the world and has gained more popularity in Canada with the stunning performance of the Toronto Raptors who take part in the NBA. Bettors looking to claim wins off their home teams will find the NBA, as well as a variety of other smaller leagues, covered. The NBA is the most popular and features the widest selection of betting markets.
Shangri La Baseball ⚾
With the inclusion of the Toronto Blue Jays in Major League Baseball, the popularity of baseball in Canada has seen a massive surge. Canadians looking to cash out from this team will find a wide variety of betting options such as Spreads, Futures, Props, and Moneyline where they can win big from a lucky bet.
Shangri La Soccer ⚽
Canadians that have a knack for the game of soccer will be able to bet on the most popular soccer league of all – the English Premier League. There are also other leagues for bettors looking for a lot more fun. The UEFA Euro, UEFA Championship as well as Spanish, German, and French leagues are also available. The soccer betting options are also extensive with tons of props to help you make more promising bets.
Shangri La American Football 🏈
Just like how soccer brings the world to a standstill, American Football draws the most attention of any sport in North America. The bookmaker offers coverage for the NFL which is the most popular in the West. Within the league are tons of lines and betting markets. From Player’s Props, Moneyline, Totals, to Game Props, there are many ways to hit it big in this sports event.
Shangri La Betting Markets & Types of Bets Available
Now that you know the most popular sports and leagues available at Shangri La, let’s talk about the betting markets offered on these sports.
If you’re trying to wrap your head around the meaning of betting markets, a betting market simply refers to a type of bet.
You will find popular markets like Moneyline and Point Spread. The Moneyline is my personal favourite. It allows you to bet on which team will win a game. The Spread offers bigger wins but requires that you bet on who wins and by how much. In my opinion, you will need lots of luck and great analytical skills to hit that.
There is a wide variety of betting markets to choose from on all sports events.
Shangri La Betting Markets:
- Game Props
ShangriLa Types of Bets Available
- Bet Builder
Shangri La Mobile Experience 📱
There is a dedicated mobile app for Android users that I find very intuitive and user-friendly. iPhone users would have to use the mobile version of the site to play games and set their bets on their favourite sports. Both the mobile version and mobile app are just as flexible as the desktop site. They easily adapt to any screen size allowing you to navigate with complete ease.
The Android app would give you access to both the casino and the sportsbook. I didn’t find the Android app on the Google Play store and had to download it from the mobile site. You might have better luck than me but downloading it from the mobile site still works.
The mobile app is simply a portable version of the desktop site allowing you to place not just regular bets, but also live bets with ease. You will find other core features that ensure an overall satisfying experience.
Shangri La Live Banking
With your account already set up, it is time to make a deposit. Shangri La offers tons of banking options for both deposits and withdrawals.
Making a deposit is quite simple and fast and won’t take too long depending on the banking method. To make a deposit in Shangri La, log into your account and navigate to the deposit page. In the banking tab, click deposit.
There, you will find several deposit methods to choose from. You can choose from debit/credit cards, e-wallets, and Trustly to make your payment. While e-wallets like Skrill and Neteller are supported, you won’t be able to use PayPal on the platform. This is quite a letdown considering how popular the payment platform is.
Personally, I went for the debit/credit card options – you can choose from Visa Credit, Visa Debit to MasterCard Credit, and MasterCard Debit. The deposit was instantly approved and there were no processing fees charged which is a good sign.
Withdrawals are just as easy as making deposits though they aren’t approved just as fast. If you’re like me and you go with debit/credit cards, you would have to wait for 4 to 5 working days to receive payment.
Shangri La Customer Support
Shangri La offers a decent customer service that is quite impressive. There is no call service option on the website but those seeking a quick response and solution won’t have to wait long. There is a 24/7 live chat option available with instant response time which is why this platform gets a thumbs up.
You will find an email support option as well but that’s only relevant when you can’t contact them via live chat. The email option is also available 24/7 to reply to your queries.
Shangri La 'How To' Guide 🔎
Starting with a new operator could require a learning curve on how to navigate the site, open an account and place your bets. This How-to guide is here to point you in the right direction.
How to open an account on Shangri La?
As with most bookmakers, opening an account with Shangri La is a straightforward process. The process didn’t take much time and if you’ve registered on a sportsbook before, you will find it very easy. The website uses a multi-page signup form so you would have to click through several pages. Overall, it only takes a few minutes.
Shangri La is quite secure so you don’t have to worry about your personal information getting leaked to hackers. The signup page is fully encrypted so every information provided will be protected.
To create an account, follow these steps:
- Visit the Shangri La website and click on the Register tab.
- Enter your preferred email address, username, and password and click “continue”
- On the next page, you will have to provide your personal details – Full Name, Date of Birth, and mobile number. When done, click “continue”
- The next page would require your address details and currency. There are only two currencies to choose from – Euro and the Canadian Dollar.
- Finally, you have to accept the terms and conditions and click on “continue” for the last time to get registered.|
How to Place a Bet?
Placing a bet on Shangri La is just as easy as getting registered. Here’s a quick rundown of how to go about it.
- Navigate to the Sports tab to find the sport you want to bet on
- When you find the sport, choose the league and game you want to bet on.
- Click the odds in the game that you consider most favourable.
- Input the amount of money you wish to bet and the possible returns will be generated automatically.
- When done, go ahead to place the bet.
How to Claim Shangri La Bonuses?
The bonus section of the website is constantly updated. As ongoing bonuses and promotions expire, new ones are introduced to entice players even further. Here, you can learn how to claim a bonus available at Shangri La.
- Visit the Shangri La website, log into your account, and click on the Promos tab.
- Choose the promotion you consider most appealing.
- Read the instructions as well as the terms and conditions carefully. This will help you know if it is worth your while.
- If you’re ok with the promotion, you would have to either click “Claim” or “Play Now” to claim the bonus.
Frequently asked questions about Shangri La
Below are some of the questions that most bettors likely ask when they come across Shangri La. Here, you will find not only questions but the answers too.
❔Do I Need Any Documents to Open An Account With Shangri La?
Yes, you would need several documents to verify your age and identity. For personal verification, you would be required to provide a copy of your Passport, Driving license, or National ID card. For address verification, you would be required to provide a utility bill, tax bill, or bank statement.
❔What is the Shangri La Bet Building Feature?
The Shangri La bet building feature is similar to that offered by other bookmarkers. It allows you to put together large bets from different sports events.
❔Does Shangri La have a VIP program?
No, it doesn’t. Shangri La focuses on offering new bonuses and promotions every month on their casino and sportsbook giving you a fresh start rather than having to build points with a VIP program.
❔How long does it take to receive withdrawals?
This would depend on the payment processor being used. Shangri La allows for withdrawals via credit/debit cards, e-wallets, and bank transfers. Credit/debit cards and bank transfers could take about 5 working days to process before the funds arrive in your account. E-wallets take just one working day.