There are a lot of sportsbooks that have entered the Ontario market in the past several months now that the gambling floodgates have opened up. PointsBet is the latest, a new arrival to the Ontario gambling scene that claims to be the fastest growing sportsbook in Canada. It is a massive website with a ton of exciting features and a unique appeal. For Canadians wanting to learn more about this rising sportsbook, we’re here to help. We’re going to break down all you need to know about PointsBet, from its markets to its customer support. Ready? Let’s get started.
- Bonus & Offers4.4
- Payout Speed5.0
- Sports Variety4.6
- Software & Games4.8
- Customer Support4.7
PointsBet Top Features
- Live Streaming
- Booster Odds
- Name a Bet
- Quick Parlay
- Fun Features
- Mobile Experience
- Exciting Props
- Support Options
- Plain Website Design
- Limited Deposit Options
Email, LiveChat, Phone Line
Live Streaming, Booster Odds, Name a Bet, Quick Parlay
|License & regulation: iGaming Ontario Licensed
NFL, NBA, MLS
Visa, MasterCard, PayPal
Visa, MasterCard, PayPal
iOS and Android
IGT, NetEnt, Evolution Gaming
|Casino game types:
Blackjack, Poker, Roulette, Slots
|Owner:PointsBet Holdings Ltd
PointsBet Strengths and Weaknesses
Every operator is different, with some standing out in certain areas and falling short in others. Let’s take a look at PointsBet biggest areas of strength and a couple of areas they could improve upon.
✔️ PointsBet Strengths
- Mobile Experience: PointsBet has an excellent mobile experience highlighted by their app that is available to Canadians on both the Google Play Store and Apple App Store. It is highly intuitive and a lot of fun.
- Exciting Props: Prop betting is a personal favorite way to gamble of mine, and PointsBet certainly lives up to the hype here. They have an array of fun and unique player and game props that veteran gamblers will adore.
- Support Options: Running into problems on a sportsbook is never fun, but if you ever do, PointsBet has you covered. They have three ways to get in touch, all of which are effective.
❌ PointsBet Weaknesses
- Plain Website Design: While PointsBet website is by no means an eyesore, it could stand a little more color and some more excitement. It is still intuitive and effective.
- Limited Deposit Options: PointsBet is very new, so maybe they’ll add to this, but right now, they really don’t take a lot of payment options. They take standard ones, so for most, this won’t be a problem.
No sportsbook is ever going to have it all, and while there are some areas that PointsBet could improve upon, their overall strengths make them a great option for bettors.
PointsBet review by Cameron Kozinets
PointsBet is a global operator that has just entered the Canadian market, and naturally, people are excited. It is a huge sportsbook with a ton to offer bettors, and it has some great features that make it unique and fun. Let’s dive into everything there is to know about this major new arrival to the Ontario betting scene.
The sports coverage and markets with PointsBet are part of what makes it such a standout option. While their niche sports offerings aren’t big, they have massive coverage of the main sports Canadians love. They also have great props and other markets, so it is an expansive sportsbook with a lot of fun wrinkles.
Banking with PointsBet is easy and fast. They have a strong and secure system in place, so there are no worries there. My one complaint would be that there should be more deposit options available. However, the primary options are there.
PointsBet has every potential customer support avenue covered. They have a LiveChat, email, and phone line, so whatever your preferred method is, it is there. They also have a strong FAQ page.
The mobile experience with PointsBet is similarly standout. They have a great app that is available for both iPhone and Android, and it perfectly condenses the desktop version of the PointsBet site. They also have a mobile website.
Overall, I loved seeing first-hand all that PointsBet has to offer. I would definitely recommend this sportsbook to other bettors of all experience levels. The features are top-notch, the markets are great, and the overall experience is excellent. This new operator is sure to carve out a big slice of the Ontario market.
Bonuses & Offers: ⭐⭐⭐⭐⭐
PointsBet has an array of great offers for users that make them a standout.
Betting Variety: ⭐⭐⭐⭐⭐
There are a lot of great betting options, with deep sports coverage and top-notch markets.
Banking Options: ⭐⭐⭐⭐
The banking options are limited, but they have the standard primary options most people would look for.
Mobile experience: ⭐⭐⭐⭐⭐
A top-notch app that users of both iPhones and Androids will adore, as well as a mobile-optimized site.
Payout Speed: ⭐⭐⭐⭐
It takes roughly the industry standard amount of time to receive payouts, so a few days.
PointsBet is iGaming licensed, with the secure protection users can expect from that.
Software & Games: ⭐⭐⭐⭐⭐
PointsBet has great casino games powered by some of the top gaming providers in the industry.
Betting Experience: ⭐⭐⭐⭐⭐
This website is absolutely packed with fun features that differentiate it from the typical sportsbook.
Customer Support: ⭐⭐⭐⭐⭐
PointsBet has strong customer support options, including three different ways to get in touch with support staff.
PointsBet Welcome Package 🎁
A Welcome Package is something you’ll find on just about every major sportsbook around. These are bonus offers that are specifically designed to entice new users into joining the bookmaker’s website. They are made to help sportsbooks stand out from competitors.
How welcome offers will typically work is that they are only available to users that haven’t registered or deposited with a sportsbook in the past. Bettors have to sign up and claim them, and the website will give them some type of reward for doing so.
Typically, that reward will be in the form of a matched deposit or free bet. Matched deposits are when sportsbooks will match a certain amount of a user’s first deposits in the form of bet credits that will enter their account. Free bets are risk-free bets where users can keep the winnings if they hit.
PointsBet offers users a welcome package. It is an offer users can view on their own to properly assess, with it easily accessible from the website’s home page or promo page. They also have many other offers that roll throughout the year.
PointsBet Welcome Bonus Terms and Conditions
Before you sign up for any bonus on any website, always read the terms and conditions. Many sportsbooks will hide a lot in the terms and conditions, and this is where you’ll find the real value of what they are offering.
While welcome offers always sound incredibly enticing, many operators will hide details in the terms and conditions that really limit the value of what users are receiving. Some sportsbooks will have so many terms and conditions that it becomes nearly impossible for users to see any real upside.
This isn’t the case with PointsBet. PointsBet actually has some of the least terms and conditions I’ve seen on their offer, which makes them stand out.
Regardless, the first step you should take before engaging with any promotion on any website is to read the terms very carefully.
PointsBets best sports features
No two sportsbooks are exactly alike, so what exactly sets them apart? I would say the core thing that differentiates one sportsbook from another is the features they offer. Every sportsbook will have different features that make them unique. These are the ways of using their website they allow for, the different betting quirks and options. Let’s look at PointsBet.
PointsBet Live Streaming
Live Streaming lets bettors get more in on the action than ever. PointsBet has the right to air certain games in several sports, so you can watch the games you are betting on from the website. This is a great feature for live betting.
PointsBet Booster Odds
Booster Odds are when PointsBet will take the odds from certain games and change them to be more favorable to bettors. They only do this for certain lines every day, but bettors benefit by getting lines that have bigger payouts but the same probability.
PointsBet Name a Bet
The Name a Bet feature is a unique one that gamblers of all kinds will enjoy. It allows bettors to request a specific bet and come up with a name for it, and PointsBet will assign odds to that bet and make it available to be gambled on. It is a fun and creative feature.
PointsBet Quick Parlay
For parlay lovers, PointsBet makes it extremely easy to take your parlays to the next level. The Quick Parlay feature is designed to give parlay gamblers an easier time, as it shows different upcoming odds in different sports that can be grouped together, and bettors simply have to click to add them in.
PointsBet Sports Coverage
If your bookmaker doesn’t cover the sports you love, there’s really no point in using them, right? Having the games and leagues you love to bet on available might be the most important thing for an operator. This is what’s called sports coverage.
PointsBet sports coverage is truly excellent. They are one of the bookmakers with the biggest and best sportsbooks that you’ll find.
They make sure to include all the big sports that the average Canadian might be watching, ranging from hockey and tennis to basketball and boxing. They feature the primary leagues sports fans love and several secondary leagues that are still fun to watch and bet on.
Their niche sport selection is the only area they could improve here. They have several niche sports available, like curling and cricket, but don’t have the niche offerings that some sportsbooks do.
Let’s look at PointsBet coverage of some of the sports most beloved by Canadians.
Baseball is a great traditional game with millions of fans around the world. PointsBet offers excellent coverage of this game, particularly through great MLB markets. They also cover the NCAA and Japanese league.
Basketball is one of the most dynamic and exciting sports around, watched by countless on every continent. PointsBet has global coverage of the game, but their biggest offerings are in the NBA, where they have an array of great markets.
Football betting is as exciting as it gets, and if you’re a fan of Sundays, PointsBet is the place to go. They have excellent NFL coverage with a vast array of markets and odds. They also offer CFL, NCAA, and USFL odds.
PointsBet is arriving in Canada, so naturally, they must have hockey markets to match the demand. This is an area they are strong in, with great coverage of the NHL, including player props. They also have leagues from across Europe.
There isn’t a more watched sport on the planet than soccer, so any gambling site worth its salt will have global coverage. PointsBet certainly does, covering major competitions like the EPL and World Cup, as well as leagues from around the world.
PointsBet sponsorship deals
PointsBet is a major brand, and they’ve made some huge partnerships. They are partnered with the NBA, NHL, MLS, Curling League, and more.
PointsBet Betting Markets & Types of Bets Available
We’ve explained to you about the sports you can find on PointsBet, but what about the markets and types of bets within the sport? These are the actual things or ways of betting that gamblers are betting on. Not the sports covered, but the outcomes within them.
Let’s look at some of the markets and types of bets you can find with PointsBet.
PointsBet Betting Markets:
- Moneyline: A Moneyline bet is a pick on a direct final score outcome. If you pick a team on the Moneyline, you’ve bet on them to win.
- Point Spread: A Point Spread is a line that projects the score differential in favor of a team. Bettors can bet for the spread, meaning the favored team wins by that differential or more, or against it, meaning they don’t.
- Over/Under: Also known as a total, this form of betting is on a line that represents the total amount of points/goals scored in a game by both teams combined. Bettors can pick the over, meaning the teams will combine for more, or the under, meaning they’ll have less.
- Futures: A Futures bet is on a long-term outcome in a league, such as who will win the championship or MVP.
- Game Props: Game Props are outcomes within the game tied to teams or a team that aren’t necessarily tied to the final score. It could be something like which team will have the most shots, which team will lead after the first quarter, and so on.
- Player Props: Player Props are the same, except they’re tied to individuals. They could be something like which player will score the first touchdown, how many points a player will have, and so on.
PointsBet Types of Bets Available
- Parlay: Parlay bets are when multiple outcomes are tied into a single bet. All outcomes need to happen for the parlay to cash.
- Live Betting: Live betting is betting on a game that has already started. The odds change throughout the game according to what is happening, so bettors can bet as they watch.
PoiintsBet’s mobile apps
A mobile app is an important aspect of a betting experience. A great mobile app allows bettors to take their enjoyment of sportsbooks on the go, betting from wherever they can bring their phone.
PointsBet has an excellent mobile app available for both Android and iPhone at the Google Play Store and App Store. As an iPhone user, I downloaded the iOS version.
This was done by visiting the App Store and entering PointsBet. The app took no time at all to download, and once I got it, I was impressed. It looks great, very similar to the desktop version but condensed to a mobile phone. I would say the app might look even better on the phone.
The app has all the same great features, and everything is only a tap away. If you aren’t into downloading an app, there is also a mobile-optimized website that can be accessed through your phone’s browser. This is a very similar experience to the app.
Overall, the PointsBet mobile experience was great.
PointsBet Live Banking
We’ve told you about some of the exciting features and markets you can find with PointsBet, and you are probably feeling ready to start using them. Before you do that, you’re going to need to bank with them.
Banking with a new operator can be scary, but they are iGaming Ontario licensed, which means you can trust that they’re safe and secure. They also have a great online reputation.
Banking with PointsBet is easy and fast. You simply create an account and click deposit, and a window will pop up that will allow you to deposit. It is overall a very quick process that anyone could do on their own.
The lone issue I have with PointsBet banking is their lack of deposit options. They accept Interac, Visa, MasterCard, and PayPal. This is far less than the average sportsbook. Many accept e-wallets like Skrill or ecoPayz, or even cryptocurrency.
However, the options PointsBet does offer are the ones most Canadians would use anyway.
The withdrawal process with PointsBet was smooth, although they require additional information. Still, it moved quickly, and the money hit my account in a few short days.
Is PointsBet legal in Canada?
Before using any sportsbook, verifying that they are safe and legal is the first thing you need to do. Using an illegal or unsafe sportsbook could find you getting scammed. With the new changes in Canadian gambling laws, ensuring a sportsbook is legal has never been easier.
All you need to do is look at the iGaming Ontario License, and you’ll know for sure a sportsbook is licensed and regulated in Ontario. PointsBet is iGaming Ontario Licensed, meaning they have full authority and government approval to be operating here and servicing Ontarians.
This license shows that PointsBet has gone through the stringent measures required by the Ontario government to receive iGaming verification. They’ve gotten the government to look over their banking and security methods, and it all matched the standards required.
Security is critical to safety, as you are trusting operators with payment and personal information. Luckily, you can be confident that PointsBet is safe and seure.
The iGaming license should give bettors confidence that this sportsbook has passed through security tests to verify that it can be trusted. They also have a pristine reputation online.
At BettingTop10, we only review legal and secure sports betting operators. PointsBet certainly lives up to that.
PointBet’s customer support
Sportsbooks are complicated pieces of software, and there are often times when things will go sideways. If that is the case, good customer support options are essential. They’ll help you work through the issue you’re having.
PointsBet has excellent customer support options. They have every channel one could ask for. For starters, there is a help center that functions as an FAQ page. It has a huge array of different questions and answers that bettors might be having.
There is also an email line, a LiveChat feature, and a phone line. There really isn’t a service solution missing here. I used the LiveChat feature, where you message back and forth live with a representative. It was quick, efficient, and the representative was helpful.
Overall, I’d say the PointsBet customer support options are a standout area. They have everything one could want in one place.
PointsBet 'How To' Guide 🔎
Since PointsBet is basically brand new to Ontario, most Canadians won’t have much experience with the website. With that being the case, there may be some confusion. We’re here to help with a simple how-to guide covering several key areas of PointsBet.
How to open an account on PointsBet
If you’ve ever opened an account on another sportsbook, then you’ll be pretty familiar with how the experience works with PointsBet. It is quick and efficient and should be done in a matter of five minutes or less. PointsBet requires some personal information, but they have strict data protection policies, so you can be confident that it’s safe. Let’s dive into how you can get started.
- Step One: Visit PointsBet and Click the Sign-Up Tab
- Step Two: Input Your First Name, Last Name, and Email
- Step Three: Input Your Occupation, Cell Number, and Address
- Step Four: Type in a Password, Agree to the Terms and Conditions, and Click Join PointsBet
- Step Five: Enjoy Your New Account!
How to place a bet
We’ve told you all about PointsBet great markets and sports coverage, and you’re probably looking to start laying down some bets. We can definitely help with that! Here’s a guide to placing a bet with PointsBet.
- Step One: Visit PointsBet
- Step Two: Find and click on the Sport You Want to Bet on the Side Panel
- Step Three: Find and Click on the League and Game You Want to Bet on Within the Sport
- Step Four: Click the Market You Want to Bet On. A Bet Slip Will Pop Up.
- Step Five: Input How Much You Want to Bet on the Bet Slip and Click Place Bet. You’re Now Good to Go!
How to Get Support
If you find yourself in trouble on PointsBet, you may need to contact their support team. This isn’t hard to do, but here’s how you access their help center.
- Step One: Visit PointsBet
- Step Two: Scroll to the bottom of the Website. You’ll See a Small Tab That Says Help. Click It.
- Step Three: This Will Take You to the Help Center. There are a Bunch of Questions. Find the Relevant One and Click on It.
- Step Four: If It Doesn’t Answer Your Question, Use the Contact Methods on the Left Side to Reach Out to Staff.
Frequently asked questions about PointsBet
PointsBet has just entered the Ontario market, so there is an air of mystery surrounding this new sportsbook coming to us by way of Australia. We’re here to help clear the air with answers to some of the most frequently asked questions about PointsBet.
❔ Does PointsBet Have a Bet Builder Feature?
Yes! It isn’t available for every sport, but for the NBA and several others, bettors can make same-game parlays with the bet builder feature. These are fully customized parlays, which allow bettors to get creative.
❔ What Information Resources Does PointsBet Have for Gamblers?
PointsBet is great in this department. They offer an array of statistics with the games that bettors can look at for some additional insights. They also offer Betting Previews for big matchups, which are blog articles breaking down the game.
❔ Can You Change the Odds Type on PointsBet?
Yes! PointsBet has a dropdown menu on their sports page that will allow you to pick the odds type that works best for you. You can choose from American, Decimal, and Fractional.
Company & Owner: PointsBet, PointsBet Holdings Ltd.
Features: Live Streaming, Booster Odds, Name a Bet, Quick Parlay
Sports covered: Baseball, Basketball, Football, Hockey, Soccer
Apps Devices: iOS and Android
Payment options: MasterCard, Visa, PayPal
License and regulations: iGaming Ontario Regulated
Contact Information/Support: LiveChat, Email, Phone Line
Cameron Kozinets is a 2020 graduate from the University of Southern California’s Journalism program. He is an avid sports fan and bettor, whose favorite teams include the Toronto Raptors, and the Chicago Bears. Cameron has been writing about and following sports since the age of 10, when he first fell in love with the NFL and NBA.